If you are living in pain because your medical provider failed to file the insurance claim correctly or at all, you can call both the insurance company and the medical provider to figure out where the problem lies, so you can get the treatment you need. Living with pain is one thing but living with pain because you’re afraid to create bills is another.
This is something my daughter and I had to deal with recently. She was in an auto accident last year and the first point of contact, at the emergency room, failed to file a claim on their behalf. Not only did they fail to file, but they also didn’t collect the information needed to file, even though they had the first option to do so and they didn’t collect the information from the hospital either.